Getting Help

Getting Started

Getting Help

When you have questions about Windows 98, you can quickly and easily find the answers in the Windows 98 online help file on the Start menu. Once you have chosen the Help command, the Help dialog box opens:

In the Help dialog box, you can search for information using one of three tabs:

•  The Contents tab

Use this tab to find information as you would in a book's table of contents. This tab displays Help information that is organized to look like chapters in a book. Each "chapter" appears with a book icon next to it. If you click the book icon, the pane displays the subheadings in that chapter.

•  The Index tab

Use this tab to find information as you would in a book index. As you type a keyword or part of a keyword, the one in the list that is closest to what you are typing is highlighted. You can continue typing more of the keyword to define it more specifically, click the selected keyword in the list to display it, or click one of the keyword subentries (if they exist) in the list to display it. If you click a keyword and more than one topic uses it, a list of the topics appears. When you choose one, its contents are displayed in the right pane.

•  The Search tab

Use this tab to search for information on a broad topic.

The Help window also contains a toolbar with the following buttons:

•  Show/Hide

shows or hides the left pane of the Help window.

•  Back and Forward

like the back and forward buttons on the Web style standard toolbar and the Internet Explorer Web browser, moves back or forward through topics you have recently visited.

•  Options

a menu of commands including Refresh, and Print.

•  Web Help

opens a topic from which you can link to Microsoft's Online Technical Support Web site.

Another great feature of the Windows 98 Online Help system is the troubleshooting wizard. Troubleshooting wizards walk you through a problem you might be having one step at a time by asking you questions and offering information and possible solutions. You will find the Troubleshooting Wizards on the Contents tab. Click on Troubleshooting and then click Windows 98 Troubleshooters and select from the list of available wizards. The following illustration shows the first screen of the print troubleshooting wizard.