COMPUTER TRAINING: Window's Help

Saturday, 15 December 2012

Window's Help

Window's Help
 
Windows Help
 
The help that Windows XP incorporates is designed to solve some of the questions regarding the use of a Windows XP component or tool.

Windows help is composed of a series of pages that are similar in navigation as the pages on a web site. It also incorporates the typical backward and forward arrows that are a characteristic of the web navigators.
You also have tools to search information about a particular theme from key words and key phrases.
 
 
 To access help click Help and technical support from the Start menu
 
Windows help incorporates various types of searches depending on your needs.
 
On the Main Page, as you can see on this image, you have the information organized in various points that include the areas that most frequently require help.
 
You can click on each point to obtain help on the subject.
 
 
 
Search
 
If what you are searching for is not on this screen you can use the Search box that appears on the top part. Type the word that best describes the help you are looking for and click on the green arrow.
 
 
Index
 
Another way to search for help is to consult the help index. This index is orgranizedalphabetically.
 
To consult the index click on the icon on the help bar. A screen will open so that you can write the word you are looking for. The index will place itself on that word and you will be able to choose the subjects that you need.
 
 
Technical Support
 
If you have not been able to solve your problem you can ask other people for help; Windows provides you with three types of technical support.
 
1) Ask a friend to help.
Through instant messenger you can get in touch with someone you know and ask for their help to solve your particular problem.
 
2) Get help from Microsoft
You can ask for help from the technical support team at Microsoft under some contractual stipulations.
 
3) Go to a Windows Web site forum
In these forums the participants ask and answer questions. One can learn a lot by visiting these forums. No one, however, can guarantee a satisfactory answer in a determined amount of time.
 
 
 
 
 

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